General
The information service provided by Tender Service Group is based on the following terms and conditions (T&C). The T&C displayed at the time the contract is initiated are valid. Changes to these terms and conditions will not be accepted.
All changes, additions, deletions and any special agreements made to the contract or any of the clauses, requires written approval from Tender Service Group.
Service Offer
Tender Service Group offers its customers through its online application tender-service.com access to the tender information presented on its site. Detailed information regarding the contents and formats can be found in the individual descriptions of the products. Use of the data and information contained in these products is at the customers own expense and risk.
Initiation of the Contract
The contractual relationship between Tender Service Group and the customer and agreement to these T&C is initiated by the registration (order). An email from Tender Service Group will be sent to the customer confirming the order and the start of the contract.
The customer agrees to provide full, honest registration details and inform Tender Service Group immediately regarding any changes. There is no automatic right to registration or subscription. Tender Service Group reserves the right to refuse either without reason. False information submitted when registering will incur automatic cancellation of registration or subscription without notice.
Payment Conditions
The Tender Service Group’s service is payable a year in advance. Tender Service Group reserves the right to cancel access to tenders held on the site without notice, for any unpaid or overdue monies without prior notice.
Payments are due immediately on receipt of invoice and no further discounts or deductions will be made once an invoice has been raised. Offers are not binding and all prices are exclusive of VAT at the current rate.
Costs for collecting overdue payments, including sending warning letters, making telephone calls and the involvement of solicitors will be the full responsibility of the customer and will be charged accordingly.
Under the terms of law the right to charge interest on overdue accounts at the rate of 10% is retained.
Terms / Cancellation
The contractual relationship has a term of one year and can be terminated with a notice period of 3 months before the expiry date. If the contract is not terminated on time, it will be extended automatically for an additional year. The cancellation must be done in writing.
The free trial will end automatically and does not need to be canceled by the customer.
Tender Service Group is entitled to cancel the contractual relationship with immediate effect and without notice if the tender data is no longer or not fully available.
Free services including the free trial subscription can be canceled at any time and without notice. No claims against Tender Service Group can be made in these instances.
Limitation of Liability
Tender Service Group does not:
guarantee that the data provided will meet the customers’ expectations or that a specific customer target can be achieved for them, although we will use our best endeavors to find relevant data.
accept any liability for the accuracy and completeness of data contained on its site. Neither can it accept responsibility for the application or the data held in it meeting the requirements or expectations of the user.
accept any liability for late or non-delivery of data due to maintenance or other operational difficulties.
accept any liability for damages due to force majeure or for defects or damages caused by third parties.
In general, Tender Service Group is only liable for intentional or grossly negligent behaviour of its legal representatives, vicarious agents and employees. This limitation of liability applies to all contractual and statutory claims.
Tender Service Group will immediately correct, where possible, any verifiable errors reported in writing by the customer.
Usage
The use of the data is limited to the personal, professional use of the customer only. All other commercial use is prohibited. The customer is neither entitled to any authorisation for publication of the data nor to any right to reproduce, modify, distribute, copy, or to establish a database or disclose information to any third party.
Tender Service Group has the right, where appropriate; to withdraw the customer’s access to its services without giving notice, where unlawful use or disclosure has taken place or is thought to have taken place. No refund or partial refund will be issued in these cases. Our rights to take further legal action are reserved.
Obligations and Liabilities of the Customer
The customer is required to refrain from:
misusing its access to tender-service.com or from participating in any illegal activities,
disclosing access information (username and password) assigned to in confidence.The customer is fully responsible for any access to Tender Service Group’s data. Any damage, misuse or loss of data caused by using the username and password assigned to the customer will be the customer’s full responsibility. Therefore, in case of any suspect that the password has been divulged to an unauthorized third party, it is imperative that it is changed immediately.
using any system, process, software or other routine which may affect the service. Only normal business use as agreed is allowed.
The customer is liable for any errors caused by improper use of the database.
Privacy / Data Protection
Please see our privacy statement.
Other
Data protection and copyright laws apply to this site and its contents.
Changes to the T&C, prices or payment terms will be notified to the customer in writing, by e-mail or published on the Tender Service Group website. The customer is deemed to have agreed to the changes or amendments if no written disagreement has reached Tender Service Group within two weeks of publication.
Severability Clause
Only the T&C of Tender Service Group apply. The inclusion of other terms and conditions will not be accepted. Each individual point of the T&C is assessed independently. If one or more points become invalid, the validity of the remaining points shall not be affected. In this instance the invalid point / points are replaced by the most appropriate point, or the point with the most relevant meaning that the contracting parties in knowledge of the ineffectiveness would have agreed.
Subsidiary Agreements
There are no other subsidiary agreements outside of the contract and the T&C. Additional agreements and amendments to the contract must be agreed in writing. None of the contracting parties can waive this formal regulation.
Place of Fulfillment / Jurisdiction
These Terms and Conditions shall be governed in its entirety by the laws of the Slovak Republic. All disputes arising out of these T&C, including disputes concerning its validity, interpretation or cancellation, shall be settled in the first instance before the District Court in Trnava.